Refund Policies
Refund Policy
A $25 administrative fee will be charged on all refund requests*. The request must arrive greater than one week prior to the workshop start date. No refunds will be provided for requests arriving one week or less prior to the workshop start date. All refund requests must be submitted via email to workshops@juliadean.com.
*Note: Special Guests, Photo Safaris, Antigua, Guatemala workshops, The Los Angeles River Photo Adventure and Travel Workshops carry different refund policies. Please refer to “Special Guest and Photo Safari Refund Policy,” “Antigua, Guatemala Deposit, Payment and Refund Policy,” ” The Los Angeles River Photo Adventure Deposit, Payment and Refund Policy” and “Travel Workshop Deposit, Payment and Refund Policy” sections.
Upon receipt of a refund request, students will be provided the option of receiving course credit towards the purchase of another workshop. If a student elects to receive credit, a voucher for the amount of the applicable workshop fee will be sent to the student’s email address or credited online at the discretion of the Julia Dean Photo Workshops. Students receiving credit as vouchers must keep a copy on file for future reference. To redeem credits issued as vouchers, please contact the Julia Dean Photo Workshops at workshops@juliadean.com or call 323-464-0909. To redeem credits issued online please enroll via juliadean.com and the credit will be automatically applied. All credits must be used within one year from the date of issue. No administrative fee will be charged for students electing to receive credit.
Credits
Credit vouchers or online credits may not be redeemed for refunds or cash back. A student’s decision to receive credit in lieu of a refund is final and may not be changed at a future date.
Transfers
Students may elect to transfer applicable course fees towards the purchase of another workshop, limit of one transfer per class. All transfer requests must adhere to the refund policy noted above and/or in conjunction with Special Guest, Photo Safari, Antigua, Guatemala, The Los Angeles River Photo Adventure and Travel Workshop refund policies.
Cancellations
On occasion a workshop may cancel due to low enrollment or unforeseen instructor conflicts. If such a case occurs, all students will be refunded in full. The Julia Dean Photo Workshops does not take responsibility for non-refundable airline tickets, hotel expenses, or any other costs that may be attributable towards enrolling in a workshop.
Special Guest and Photo Safari Refund Policy
A $75 administrative fee will be charged on all refund requests arriving 31 days or greater before the workshop start date. If the request arrives 15 – 30 days prior to the workshop start date, 75 percent of the applicable workshop fee will be retained. No refunds are provided for requests arriving 0 – 14 days prior to the workshop start date. All refund requests must be submitted via email to: workshops@juliadean.com.
If a student wishes to receive credit for a Special Guest or Photo Safari workshop, he or she must do so greater than one month prior to the workshop start date. Within one month of the workshop start date, the option of receiving credit does not apply and students must adhere to the Special Guest and Photo Safari Refund Policy.
Antigua, Guatemala Deposit, Payment and Refund Policy
A $200 deposit is required to reserve space in any of the four Antigua workshops. The balance will be due before November 1st. Refund requests arriving before October 1st will result in a $100 administrative fee. Refund requests arriving between October 1st and October 31st will result in a $150 administrative fee. No refunds will be provided for requests arriving after November 1st. The option of receiving credit does not apply. The option of receiving credit does not apply. All refund requests must be submitted via email to workshops@julidean.com.
The Los Angeles River Photo Adventure Deposit, Payment and Refund Policy
A $50 deposit is required to reserve space in the Los Angeles River Photo Adventure. The balance is due four weeks prior to the start date. Refund requests arriving 31 days or greater before the start date will result in loss of deposit. Refund requests arriving 15-30 days prior to the start date will result in a $75 administrative fee. No refunds will be provided for requests arriving 0-14 days prior to the start date. All refund requests must be submitted in writing via email to workshops@julidean.com.
If a student wishes to receive credit for the Los Angeles River Photo Adventure, he or she must do so greater than two weeks prior to the workshop start date. Within two weeks of the workshop start date, the option of receiving credit does not apply and students must adhere to the refund policies noted above.
Travel Workshop Deposit, Payment and Refund Policy
The deposit, payment and refund policies for travel workshops to locations such as Cuba, Patagonia, Sicily, Monument Valley and Death Valley National Park will vary. Please contact the Julia Dean Photo Workshops at 323-464-0909 or email workshops@juliadean.com for complete information.
